Returns & Exchanges

If your size isn’t right or there’s a problem with your order, email care@teehaus.in with your Order ID.

Size exchanges

You can request a size exchange within 3 days of delivery. We allow one size exchange per order, subject to availability.

The item must be unused, unworn and unwashed, with its original tags and packaging. Items with stains, odours or signs of wear cannot be exchanged.

A ₹150 fee applies to reverse pickup only. This does not cover shipping the replacement to you. We’ll confirm any replacement delivery charges before you proceed with the exchange.

Once we receive and inspect the item, we’ll process your replacement. If it doesn’t meet the exchange conditions, we’ll explain why and arrange to send it back.

Damaged, defective or incorrect items

Please contact us as soon as possible, preferably within 48 hours of delivery, with your Order ID and clear photos of the issue. If you have an unboxing video, please include it to help us review the problem.

We’ll review the issue and arrange an appropriate replacement or refund. You won’t be charged a pickup or replacement-shipping fee for a confirmed fault or an incorrect item sent by us.

Returns and refunds

We don’t accept change-of-mind returns.

If you’ve requested an eligible size exchange and the replacement size is unavailable, we’ll offer a refund after receiving and checking the returned item.

Approved refunds are processed to the original payment method within 5–7 business days. Your bank or payment provider may take additional time to reflect the amount.

Sale and clearance items

Any restrictions on size exchanges for sale, clearance or special-release items will be stated on the product page before purchase. These restrictions do not apply to damaged, defective or incorrectly supplied items.

Contact us

Email care@teehaus.in with your Order ID and a brief description of what you need help with.